Frequently Asked Questions
What types of products does RN Uniforms offer?
RN Uniforms offers medical scrubs and uniforms, tops, pants, jackets, lab coats, jumpsuits, undershirts, healthcare footwear, practical accessories, and embroidery services. Availability may vary by product and size.
What payment methods are accepted?
The payment methods currently available for your order are displayed at checkout. Select the option that works for you and follow the payment provider's instructions. Do not send card details by email or through the contact form.
What should I do if my order is damaged or incorrect?
Contact us before washing, altering, or returning the item. Include your order number, a description of the issue, and clear photos when helpful. Our team will review the order and provide the next steps.
When is my payment processed?
Payment is processed through the payment method selected at checkout. Your order moves forward after payment is authorized or confirmed. If your order status is unclear, contact us with your order number rather than submitting the same order repeatedly.
Why did my payment fail?
Check that your billing details, payment information, and available funds are correct, then try again or use another payment method shown at checkout. If the issue continues, contact your bank or payment provider. We can help check an order status, but we cannot access your full card details.