Is checkout secure?
Checkout uses the payment methods and processing services made available on the website. For your security, use the secure checkout page and never share your password or complete payment information through email or messaging.
Are shipping charges and taxes shown before I pay?
Applicable shipping charges and taxes are calculated and displayed at checkout before you submit the order. Standard shipping is free on orders of $80 or more; orders under $80 show the applicable shipping charge at checkout.
Why did my payment fail?
Check that your billing details, payment information, and available funds are correct, then try again or use another payment method shown at checkout. If the issue continues, contact your bank or payment provider. We can help check an order status, but we cannot access your full card details.
When is my payment processed?
Payment is processed through the payment method selected at checkout. Your order moves forward after payment is authorized or confirmed. If your order status is unclear, contact us with your order number rather than submitting the same order repeatedly.
What payment methods are accepted?
The payment methods currently available for your order are displayed at checkout. Select the option that works for you and follow the payment provider's instructions. Do not send card details by email or through the contact form.