Frequently Asked Questions
Are shipping charges and taxes shown before I pay?
Applicable shipping charges and taxes are calculated and displayed at checkout before you submit the order. Standard shipping is free on orders of $80 or more; orders under $80 show the applicable shipping charge at checkout.
Can I add embroidery to my order?
Embroidery is available on eligible products. Depending on the product and service selected, you can request embroidered text or a logo and choose the available placement, font, and thread color options. Please review your design details carefully before approving the order.
Once embroidery has been applied, the personalized item is custom and is not returnable. Visit our Embroidery Services page for more information.
Can I change or cancel my order?
Contact us at [email protected] as soon as possible. We will do our best to help before the order is processed, shipped, or sent for embroidery, but a change or cancellation may not be possible after fulfillment has started.
Do you offer uniforms for men and women?
Yes. RN Uniforms offers men's and women's medical uniforms, along with unisex or shared-fit products where the product listing identifies them as available. Check the product details and size options for the specific item.
How can I track my order?
When your order ships, tracking information is sent to the email address associated with the order. Tracking may take some time to become active after the carrier receives the package. If you cannot find the message, check your spam or promotions folder and contact us with your order number.
How do I choose the right size?
Select the available size and color options on the product page and review the size chart when one is provided. Fit can vary by brand and style. If you are unsure, contact us with the product link and your measurements so our team can help you make a more informed choice.
How do I place an order?
Choose a product, select the available options such as size and color, add it to your cart, and continue to checkout. Review your shipping and contact information before submitting the order. If you need help choosing a product, contact our team before ordering.
How do returns and exchanges work?
Contact [email protected] before sending an item back. Eligible items should be unworn, unwashed, unaltered, and returned with their original tags and packaging. Review the full Shipping & Returns policy for details.
Is checkout secure?
Checkout uses the payment methods and processing services made available on the website. For your security, use the secure checkout page and never share your password or complete payment information through email or messaging.
What healthcare accessories are available?
Our accessories collection includes healthcare essentials and practical items such as stethoscopes, blood-pressure cuffs, pulse oximeters, bags, belts, hats, gloves, socks, watches, pens, bottles, and other items when available. Use the Accessories category and filters to see the current selection.